Privacy Policy

Last updated: 1 May 2026

1. Who we are

gardenroute-restaurants.co.za ("the Site", "we", "us") is an independent restaurant directory for the Garden Route, South Africa. We are committed to protecting your privacy and handling any personal information you provide with care and respect.

For privacy-related queries, contact us at info@gardenroute-restaurants.co.za.

2. Information we collect

We collect information in the following ways:

Information you provide directly: When you submit a restaurant via our contact form, you may provide your name, email address, and details about the restaurant. This information is used solely to process your submission and follow up if needed.

Analytics data: We use Google Analytics to understand how visitors use the Site. This collects anonymised data such as pages visited, time spent on the Site, device type, and general geographic location. This data does not identify you personally.

Cookies: The Site uses cookies to support analytics (Google Analytics). You can disable cookies in your browser settings, though this may affect your experience on the Site.

3. How we use your information

We use the information we collect to:

  • Process restaurant submissions and update requests
  • Respond to your enquiries
  • Improve the Site and understand how it is used
  • Send you a confirmation when your submitted listing goes live (only if you provided your email for this purpose)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Restaurant contact emails

Where restaurant contact emails are collected via our submission form, these may be used to communicate with restaurant owners about their listing, including updates, corrections, and future partnership or advertising opportunities. Restaurant owners can opt out of such communications at any time by emailing info@gardenroute-restaurants.co.za.

5. Third-party services

The Site integrates with the following third-party services, each with their own privacy policies:

  • Google Analytics — website analytics. Google Privacy Policy
  • Google Maps — map links and directions
  • Netlify — form submissions and site hosting. Netlify Privacy Policy
  • Google Places API — restaurant data including ratings, hours, and photos

6. Data retention

We retain personal information (such as email addresses from form submissions) for as long as necessary to fulfil the purpose for which it was collected. If you would like your information removed, please contact us and we will delete it within 30 days.

7. Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of any future communications from us

To exercise any of these rights, email info@gardenroute-restaurants.co.za.

8. POPIA compliance

This Site operates in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, of the Republic of South Africa. We process personal information only for legitimate purposes, take reasonable steps to keep it secure, and will not retain it longer than necessary.

9. Security

We take reasonable technical and organisational measures to protect information submitted to us from unauthorised access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this page periodically.